Does anyone know anything about "Ameriprise Auto & Home Insurance" company?

I'm considering switching companies from Mercury to Ameriprise because of lower premiums, but I've read some not so good things about the company (like they take a loooong time to process a claim). I looked on Consumer Reports, because I feel they have reliable reviews, but I need a subscription, which I do not have.

So any information will be helpful, including a website that perhaps does reviews of auto insurance companies.

Thank you,
Pauley

I dunno about any website that does reviews but I have Ameriprise auto insurance and have had a couple of claims and they did a good job of handling them. Well, they did exactly what they are supposed to do anyways. I even wanted to have some bodywork done at a shop not in their network and didnt have any problems at all. I cant really say they are any better or worse than other insurance companies. The only company I've heard a lot of good reviews of is State Farm but theres a reason for that, you get what you pay for.